Privacy Policy

This policy covers sufrani.app, the website about the Sufrani app. The Sufrani app and sufrani.com have their own privacy policy at sufrani.com/legal/privacy.

The short version

This website sets no cookies, and has no trackers or analytics. It only asks for personal data if you send us a message.

Who we are

Sufrani is a trading name of Berkat Ltd, registered in England and Wales, company number 15864991. Registered office: White Poppy, Talbot Road, Talbot Green, CF72 8AH.

We are the controller of the personal data described here. For any privacy question or request, email [email protected].

What we collect

When you send us a message

Your name, email address, what best describes you (for example, a restaurant owner) and your message. Cloudflare Turnstile checks that the form isn’t being sent by a bot.

When you visit

Like any website, our servers receive your IP address, your browser type and the pages you ask for. Our hosting provider, our content delivery network and Cloudflare keep this in logs for a short time, for security.

We don’t ask for anything else, and we don’t build profiles of visitors.

How we use it, and why we’re allowed to

We don’t sell your data, and we don’t use it for marketing.

Who we share it with

Only the providers we need to run this website:

• Cloudflare, which sits in front of this website to keep it fast and secure, and runs Turnstile on the contact form. Cloudflare sees your IP address and browser details.
• Our content delivery network (CDN), which serves this website’s images, fonts and files from servers near you, so pages load quickly. It sees your IP address and browser details.
• Our hosting provider, which stores this website and the messages sent through it.
• Amazon Web Services, whose email service (Amazon SES) sends us a copy of each message.
• Professional advisers, such as our accountants, and authorities when the law requires it.

International transfers

Some of these providers process data outside the UK. When they do, we rely on the UK’s adequacy regulations or on approved contract terms, such as the International Data Transfer Agreement or the UK Addendum to the EU’s Standard Contractual Clauses.

How long we keep it

• Messages: 12 months after our last reply, then we delete them.
• Server and security logs: only as long as needed to keep the website secure.

Cookies

This website doesn’t set any cookies for visitors. There are no analytics, advertising or tracking tools, so there’s no cookie banner. Turnstile on the contact form doesn’t set cookies either. Our fonts are stored with this website and served through our CDN, so your browser doesn’t contact Google to load them.

Your rights

You can ask us to:

• give you a copy of your personal data,
• correct it,
• delete it,
• restrict or object to how we use it,
• send it to you or another service in a portable format.

Email [email protected]. We’ll reply within one month.

If you’re unhappy with how we’ve handled your data, you can complain to the Information Commissioner’s Office at ico.org.uk. We’d appreciate the chance to sort it out first.

Changes to this policy

If we make important changes, we’ll update this page and the date at the top.